BECAUSE YOUR TRUST IS SO IMPORTANT
Your trust is the cornerstone of our relationship. This
is why we work diligently to safeguard your privacy. The
information that you provide us is kept in the strictest of
confidence. We
have no intentions of selling personal information about you the ‘Customer(s)’
to any third-party businesses. We are proud to make this commitment
to our Customers, because your trust is the foundation of our
business. The
following privacy policy explains how we utilize and protect the
information about our Customers. Please read this very important
information carefully.
NOTICE OF CUSTOMER’S FINANCIAL PRIVACY RIGHTS
‘We’ ,
‘our’,
and ‘us’,
when used in this notice is defined as Bank of Whittier, N.A.
We define our ‘Customers’ or
‘You’ as
having a continuing relationship with following types of accounts
with us, such as:
- Deposit account
- Loan account
- Safe deposit box
As the ‘Customer’ of the Bank, we will notify ‘You’ of
any sources for nonpublic personal information we collect on ‘You’.
We will notify ‘You’ what measure we have taken to secure the
information. We must first define few terms:
Nonpublic personal information is
information about ‘You’ that we collect in connection with
providing a financial product or service to ‘You’. Nonpublic
personal information does not include information available from
public sources, such as telephone directories or government records.
An affiliate is
a company we own or control; a company that owns or controls us; or
a company that is owned or controlled by the same company that owns
or controls us. Ownership does not mean complete ownership, but
means owning enough to have control.
A nonaffiliated third party is
a company that is not an affiliate of ours.
THE BANK OF WHITTIER, N.A. PRIVACY PROMISE FOR CUSTOMERS
While information is the cornerstone of our ability to provide
superior service, our most important asset is our customers’
trust. Keeping
customer information secure, and using it only as our customers
would want us to, is a top priority for all of us at Bank of
Whittier.
Our promise to our Customers:
1.
We will safeguard, according to strict standards of security and
confidentiality, any information our customers share with us.
2. We will limit the collection and use of customer information
to the minimum required to deliver superior service to our
customers; which includes advising our customers about our products,
services and other opportunities and to administer our business.
3. We will permit only authorized employees, who are trained in
the proper handling of customer information, to have access to ‘Your’
information. Employees who violate our Privacy Promise will be
subject to our normal disciplinary process.
4. We will not reveal customer information to any external
organization unless we have previously informed the customer in
disclosures or agreements, have been authorized by the customer, or
are required by law or our regulators.
5. We will always maintain control over the confidentiality of
our customer information.
6. Whenever we hire a third party to provide support services, we
will require them to conform to our privacy standards and conduct
regular audits to ensure compliance.
7. For purposes of credit reporting, verification and risk
management, we will exchange information about our customers with
reputable reference sources and clearing-house services.
8. We will not use or share – internally or externally –
personally identifiable medical information for any purpose other
than the underwriting or administration of a customer’s account,
or as disclosed to the customer when the information is collected,
or to which the customer consents.
9. We will attempt to keep customer files complete, up to date,
and accurate. We will notify our customers how and where to
conveniently access their account information (except when we are
prohibited to do so by law) and how to notify us about errors, which
we will promptly correct.
THE CONFIDENTIALITY, SECURITY AND INTEGRITY OF YOUR NONPUBLIC
PERSONAL INFORMATION
We restrict access to nonpublic personal information about ‘You’
only to those employees who need to know the information to provide
products or services to you. We maintain physical, electronic, and
procedural safeguards that comply with federal standards to guard
your nonpublic personal information.
THE NONPUBLIC PERSONAL INFORMATION THAT WE COLLECT
We collect nonpublic personal information about ‘You’ from
the following sources:
- Information we receive from ‘You’ on applications or other
forms.
- Information about ‘Your’ transactions with us.
- Information about ‘Your’ transactions with nonaffiliated
third parties.
- Information we receive from a consumer-reporting agency.
THE NONPUBLIC PERSONAL INFORMATION THAT WE DISCLOSE
We do not disclose nor do we reserve the right to disclose, any
nonpublic personal information about our customers or former
customers to anyone, except as permitted by law.
If at any time you have a concern about your information security,
you may Contact Us through e-mail at info@bankofwhittier.com,
call our institution at (562) 945-7553, fax our customer service
department at (562) 945-5031, or write us at Bank of Whittier, 15141
East Whittier Boulevard, Whittier, California 90603-2198.
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